Terms of purchase and refund

Accommodation includes a standard or premium hotel package, cleaning service, and a private pool.

Standard Hotel Package:

  • Fresh drinking water (refilled every 3 days)
  • Bed linen, bathrobes, and slippers
  • Toiletries (replenished every 3 days)
  • Cleaning every 3 days (villa and surrounding area)
  • Bed linen change every 3 days 

Premium Hotel Package:

  • Fresh drinking water (refilled every 3 days)
  • Bed linen, bathrobes, and slippers
  • Toiletries (replenished every 3 days)
  • Cleaning every 3 days (villa and surrounding area)
  • Bed linen change every 3 days
  • Complimentary breakfast
  • Airport and beach transfer

A refundable security deposit of €500 is required upon check-in. 

Booking Policy:

  • Check-in is available from 15:00 on the day of arrival
  • Check-out is until 12:00 on the day of departure
  • Late check-out subject to availability and extra charge
  • 50% prepayment required to confirm the booking; the balance is payable at check-in
  • Final payment due upon departure
  • For booking changes or cancellations, please contact our Reservations Team

reception@oakleafresidences.com

+382 69 211 775 (WhatsApp / Viber) | +382 33 686 440

The hotel reserves the right to modify or cancel a booking in case of technical errors or incorrect information.

Cancellation Policy

  • Bookings are held until 23:00 on the day of arrival
  • In case of no-show, 100% of the guarantee amount will be charged
  • Cancellations must be made in writing at least 45 days before arrival
  • Cancellations within 45 days before arrival are subject to a 100% charge
  • No refund for unused nights in case of early departure

 

D.O.O. “Oak Leaf Residences” (LLC)
Registration Number: 5-0816360/005
Tax ID: 03168077
VAT Number: 81/31-05451-4
Bank Account: 510-97473-76 (CKB Bank)
Address: Street XVI, unit 7 (Solidarity Building), 85310 Budva, Montenegro