Policy privacy

1. Introduction

D.O.O “Oakleaf Residences” (hereinafter – “We,” “Our,” “Company”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website https://oakleafresidences.com/ (hereinafter – the “Site”).

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, which you voluntarily provide when filling out forms on the Site.
Technical Information: IP address, browser type, operating system, data about page visits.
Cookies: We use cookies to improve the Site’s functionality and analyze traffic.

3. Use of Information

The collected information is used for:

Providing information about our residential complexes and services.
Processing inquiries and bookings.
Improving the quality of our services and the Site’s performance.
Sending marketing materials (only with your consent).
Complying with legal obligations.

4. Data Protection

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All data is transmitted via a secure SSL connection and stored on protected servers.

5. Sharing Data with Third Parties

We do not sell, trade, or transfer your personal data to third parties without your consent, except in the following cases:

When required by law.
To trusted partners who assist us in operating the Site and providing services (provided they adhere to confidentiality obligations).
To protect our rights, property, or safety.

6. Cookies

Our Site uses cookies for:

Remembering your preferences.
Analyzing traffic and user behavior.
Providing personalized content.

You can disable cookies in your browser settings; however, this may limit the Site’s functionality.

7. Third-Party Services

We may use third-party services, such as Google Analytics, to analyze Site usage. These services may collect information sent by your browser in accordance with their respective privacy policies.

8. Your Rights

You have the right to:

Access your personal data.
Correct inaccurate data.
Delete your personal data.
Restrict the processing of your data.
Object to the processing of your data.
Withdraw consent to data processing.

9. Data Retention Period

We retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by law.

10. Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. All changes will be posted on this page with the indicated last update date.

11. Contact Us

If you have any questions regarding our Privacy Policy or the processing of your personal data, please contact us:

Oakleaf Residences
Email: reception@oakleafresidences.com
Phone: +382 69 211 775
Address: Crna Gora, Budva, Sveti Stefan

Statement on the Protection and Collection of Personal Data and Their Use

D.O.O. “Oak Leaf Residences” is committed to protecting the personal data of its customers by collecting only the necessary, basic data about customers/users that is essential for fulfilling our obligations; informing customers about the manner in which the collected data is used, regularly providing customers with a choice regarding the use of their data, including the possibility to decide whether or not they want their name removed from lists used for marketing campaigns. All user data is strictly protected and is accessible only to employees who require this data to perform their job. All employees of D.O.O. “Oak Leaf Residences” and business partners are responsible for adhering to the principles of privacy protection.

Statement on the Protection of Personal Data Transfer

“Protection of personal data in accordance with the General Data Protection Regulation of the European Parliament and of the Council No. 2016/679 – Regulation, and the implementation of the General Data Protection Regulation

Monri WSPay, as the executor of credit card authorization and collection, acts as a data processor and handles personal data in accordance with the General Data Protection Regulation of the European Parliament and of the Council No. 2016/679, and according to the strict rules of the PCI DSS L1 regulation on the protection of data entry and transmission.”

Statement on the Use of Monri WSPay

D.O.O. “Oak Leaf Residences” uses Monri WSPay for online payments.

Monri WSPay is a secure system for online payment, real-time payment, credit and debit cards, and other payment methods. Monri WSPay ensures the secure entry and transmission of entered card data for both the buyer and the merchant, which is confirmed by the PCI DSS certificate held by Monri WSPay. Monri WSPay uses an SSL certificate with 256-bit encryption and the TLS 1.2 cryptographic protocol as the highest levels of protection for data entry and transmission.